Refund & Cancellation Policy

1. No Refund for “No Show” or “Late Arrival”
We regret to inform you that there will be no refunds in the event of a “No Show” or if you arrive late for the scheduled departure.

2. Weather-Related Cancellations
Your safety is our top priority. In the case of adverse weather conditions at the scheduled departure time, the decision to proceed with the departure will be made by our experienced crew ,company or captain on duty, ensuring your safety is paramount.

3. Cancellation Due to Foul Weather
If the departure is cancelled due to foul weather conditions before the scheduled departure time, we will refund 95% of the payment you’ve made, provided that we are unable to reschedule your cruise to another date.

4. Refund will be via the same payment method
– Any refunds processed shall be via the original payment method for easier tracking of money movement.
– Else, the customers may dispute for credit not processed and merchant shall be liable for the disputes received.