Terms & Conditions

RESERVATION/DEPOSIT PAYMENT

CRUISE TRIP
Booking deposit of 50% must be paid to secure booking.
1. Full payment must be paid before departure date.
2. For peak season booking, full payment must be made in order to secure the booking.
Failure to comply with this requirement may result in unavailability of yacht and forfeiture of deposit.

CHARTER
Booking deposit of 50% must be paid immediately upon receiving of invoice.
Confirmation of booking can only take place when full payment is received.
1. Deposit 50% upon booking of yacht.
2. Full payment must be paid at least 7 days before departure date.
3. For peak season booking, full payment must be made in order to secure the booking.
Failure to comply with this requirement may result in unavailability of yacht and forfeiture of deposit.

RESERVATION CANCELLATION
Cancellation of reservation must be made in writing /through WhatsApp.
14 days before cruise departure time – Full refund
7 days before cruise departure time – 50% from charter price
48 hours before cruise departure time – 100% non-refundable

PAYMENT
Payment shall be made to:
Beneficiary Name: CRUISE LEE HOLIDAYS SDN BHD
Account No.: 5520 7742 7159
Bank: MAYBANK BERHAD
SWIFT Code: MBBEMYKL
Please send us your payment receipt through our WhatsApp channel +6018 238 1111

INSURANCE & SAFETY
WISE LEE Holidays Sdn Bhd yachts are fully insured covering clients and third party liabilities during the cruise.
WISE LEE Holidays Sdn Bhd will not be held responsible for accidents associated with improper use of any equipment whilst on board of the vessel or during any water sports activities.
In the Interests of safety the captain reserves the rights to change the planned Itinerary (without prior warning) and will decide if conditions to make such a passage.
The agent/captain have the right to cancel any trip due to undue conditions at the last minute.

ILLEGAL SUBSTANCES / ACTIVITIES
Captain reserves the rights to stop the cruise and deny boarding of passengers if deemed under the influence of drugs or intoxicated with alcohol beyond responsible or conduct any activities that contravened the law of Malaysia.